Course Content
01Module 1: Scrum Master and Team Coach foundations
Introduce Agile, Scrum, team formation, servant leadership, and the responsibilities of the SAFe® Scrum Master/Team Coach.
- Agile and Scrum
- Team topology
- Servant leadership
- Coaching stance
- Team events
02Module 2: Build a high-performing team
Create working agreements, facilitate collaboration, address conflict, and build psychological safety.
- Team agreements
- Collaboration
- Conflict navigation
- Psychological safety
- Coaching questions
03Module 3: Support PI Planning
Prepare the team backlog, facilitate team planning, surface dependencies and risks, and create PI Objectives.
- PI Planning preparation
- Team breakout
- Capacity and load
- Dependencies
- Risks
- PI Objectives
04Module 4: Facilitate iteration execution
Help the team plan, synchronize, refine, review, and improve while using flow data to remove impediments.
- Iteration planning
- Team sync
- Backlog refinement
- Iteration review
- Retrospective
- Flow metrics
05Module 5: Finish the PI and improve
Use the IP Iteration, system demos, Inspect and Adapt, and structured problem solving to improve outcomes.
- IP Iteration
- System demo
- Inspect and Adapt
- Problem-solving workshop
- Improvement backlog
06Module 6: AI-assisted team coaching
Apply basic prompting and responsible AI patterns to planning, facilitation preparation, impediment analysis, and team communication.
- Prompt basics
- Role augmentation
- Privacy and confidentiality
- Bias and hallucination checks
- Human validation