Course Content
01Module 1: PO and Product Manager roles in SAFe®
Distinguish product responsibilities at team, ART, solution, and portfolio levels.
- PO and PM responsibilities
- Product Management
- Business Owners
- Architect and RTE collaboration
- Value streams
02Module 2: Customer centricity and discovery
Use research, personas, empathy, journey maps, and design thinking to frame valuable problems.
- Customer centricity
- Market and user research
- Personas
- Journey maps
- Design thinking
03Module 3: Build and prioritize backlogs
Refine epics, capabilities, features, stories, enablers, acceptance criteria, and nonfunctional requirements.
- ART and team backlogs
- Features and stories
- Enablers
- NFRs
- Acceptance criteria
- WSJF
04Module 4: Prepare for and lead product work in PI Planning
Forecast demand, communicate vision, clarify features, manage dependencies, and create PI Objectives.
- Vision and roadmap
- Capacity allocation
- PI Planning
- Dependencies
- Risks
- PI Objectives
05Module 5: Execute, release, and learn
Support iteration execution, system demos, release decisions, Inspect and Adapt, and outcome measurement.
- Iteration execution
- System demo
- Release on demand
- Inspect and Adapt
- Outcome metrics
06Module 6: Responsible AI in product work
Apply AI to discovery, synthesis, backlog drafting, prioritization, and stakeholder communication with explicit validation.
- AI-assisted discovery
- Prompting
- Backlog augmentation
- Responsible AI
- Human oversight