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Professional Scrum Facilitation Skills (PSF Skills)

Scrum Certification

Professional Scrum Facilitation Skills (PSF Skills)

A skills-based curriculum for designing and facilitating inclusive, purposeful Scrum interactions and decisions.

1 Day of immersive, live training
Prepares you for the PSF Skills certification exam
Delivered live online / in-person / private in English

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Professional Scrum Facilitation Skills

Advanced certification

Duration: 1 Day
Format: Live Online / In-Person / Private
Exam: PSF Skills Certification Exam
Level: Advanced
Certification: Professional Scrum Facilitation Skills (PSF Skills)
Languages: English

1 Day
Live, Instructor-Led
20 Questions
30-Minute Exam
85%
Passing Score
1 Language
Available Worldwide

Overview
What You’ll Learn
Course Content
Who It’s For
Exam & Certification
FAQ

Overview

A skills-based curriculum for designing and facilitating inclusive, purposeful Scrum interactions and decisions.

Recommended experience: Working knowledge of Scrum, Not intended as an introduction to Scrum.

You will learn how to:

Adopt a facilitator mindset
Design purposeful team interactions
Work constructively with group dynamics
Enable inclusive problem-solving and decisions
Apply facilitation techniques to Scrum events

At a Glance

Duration: 1 Day
Format: Live Online / In-Person / Private
Exam: PSF Skills Certification Exam
Level: Advanced
Certification: Professional Scrum Facilitation Skills (PSF Skills)

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What’s Included

1 Day of Live Training
PSF Skills Exam Voucher

What You’ll Learn

By the end of this course, you’ll have the knowledge and practical skills to:

Distinguish facilitation from directing
Use principles to guide difficult interactions
Create a facilitation plan
Match a technique to the desired outcome
Recognize group dynamics that limit participation
Intervene without owning the group's decision
Guide a group from exploration to decision
Make decision rules and outcomes transparent
Improve a Scrum event through facilitation

Course Content

01Module 1: Facilitator mindset and principles
Adopt a neutral, purposeful stance grounded in facilitation principles and Scrum Values.
- Facilitator stance
- Scrum Values
- Purpose
- Neutrality
02Module 2: Design effective interactions
Clarify outcomes, participants, constraints, and a facilitation flow suited to the context.
- Purpose
- Participants
- Agenda design
- Working agreements
- Preparation
03Module 3: Work with group dynamics
Encourage diverse perspectives, balanced participation, psychological safety, and productive dialogue.
- Group dynamics
- Inclusion
- Psychological safety
- Participation
- Conflict
04Module 4: Enable problem-solving and decisions
Apply facilitation techniques that build shared understanding and support participatory decisions.
- Divergence
- Convergence
- Shared understanding
- Decision-making
- Alignment
05Module 5: Facilitate Scrum events and team interactions
Apply the skills to common Scrum scenarios and create a plan for an upcoming interaction.
- Scrum events
- Stakeholder interactions
- Challenging scenarios
- Facilitation plan

Upcoming Classes

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No public classes are scheduled right now.

New dates are added regularly. Check the full schedule or ask us about a date that suits your team.

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Who It’s For

Scrum Masters
Scrum Team members
Scrum and Agile coaches
Consultants

Recommended: Working knowledge of Scrum, Not intended as an introduction to Scrum

Exam & Certification

20-question, 30-minute exam
Passing score of 85%

Frequently Asked Questions

Is the certification exam included with my class?
For SAFe certification classes, the class page will state which exam or completion assessment is included. Under the current Scaled Agile policy, foundational certifications include two attempts within the exam window, while advanced and expert certifications generally include one attempt. Exceptions are identified on the course page.
How do I download or share my SAFe certification?
After passing, open the Certifications or Achievements area in SAFe Studio, select the active certification, and use the print option to save a PDF. Where a digital badge is issued, it can be claimed and shared through the provider's badge platform.
How do I renew my SAFe certification?
Renew through SAFe Studio using the renewal option associated with your certification tier. Scaled Agile currently does not require the certification exam to be repeated for renewal, and taking an unrelated new course does not automatically renew previously earned certifications. Review the current tier, price, benefits, and expiration date in Studio.
How do I access my SAFe exam?
After the instructor confirms your attendance, sign in to SAFe Studio, open Learning Plans & Exams, choose the relevant in-progress learning plan, and launch the exam from that plan. Contact support if the class is complete but the exam remains unavailable.
Will I receive a course-completion certificate, a professional certification, or both?
A course-completion record confirms that you satisfied the class attendance or completion requirements. A professional certification normally requires a separate provider assessment or exam. The course page identifies what is earned through attendance, what requires an exam, and whether a digital badge is available.

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