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Certified ScrumMaster (CSM)

Scrum Certification

Certified ScrumMaster (CSM)

A foundational Scrum Master curriculum covering the framework, team effectiveness, facilitation, coaching, and organizational change.

16 Hours of immersive, live training
Prepares you for the CSM certification exam
Delivered live online / in-person in English

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Certified ScrumMaster

Foundational certification

Duration: 16 Hours
Format: Live Online / In-Person
Exam: CSM Certification Exam
Level: Foundational
Certification: Certified ScrumMaster (CSM)
Languages: English

16 Hours
Live, Instructor-Led
50 Questions
60-Minute Exam
74%
Passing Score
1 Language
Available Worldwide

Overview
What You’ll Learn
Course Content
Who It’s For
Exam & Certification
FAQ

Overview

A foundational Scrum Master curriculum covering the framework, team effectiveness, facilitation, coaching, and organizational change.

Recommended experience: No prerequisite.

You will learn how to:

Explain the Scrum framework
Serve the Scrum Team as a Scrum Master
Support self-management and team effectiveness
Facilitate and coach Scrum Teams
Influence organizational improvement

At a Glance

Duration: 16 Hours
Format: Live Online / In-Person
Exam: CSM Certification Exam
Level: Foundational
Certification: Certified ScrumMaster (CSM)

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What’s Included

16 Hours of Live Training
CSM Exam Voucher

What You’ll Learn

By the end of this course, you’ll have the knowledge and practical skills to:

Describe Scrum as a framework for complex work
Explain the purpose of each Scrum element
Explain the boundaries of the accountability
Choose service actions appropriate to the context
Help a team own its work and decisions
Identify conditions that support team effectiveness
Select a helpful stance
Facilitate an interaction toward a clear outcome
Separate team issues from system constraints

Course Content

01Module 1: Scrum foundations
Learn Scrum theory, values, accountabilities, events, artifacts, and commitments.
- Scrum theory
- Scrum Values
- Accountabilities
- Events
- Artifacts
02Module 2: The Scrum Master accountability
Explore how Scrum Masters serve the Scrum Team, Product Owner, and organization.
- Servant leadership
- Scrum Master services
- Impediments
- Professional ethics
03Module 3: Support effective Scrum Teams
Enable self-management, collaboration, focus, quality, and continuous improvement.
- Self-management
- Team effectiveness
- Collaboration
- Definition of Done
- Improvement
04Module 4: Facilitate and coach
Practice facilitation, coaching, and teaching approaches for Scrum events and everyday team challenges.
- Facilitation
- Coaching
- Teaching
- Scrum events
- Conflict
05Module 5: Influence organizational change
Recognize impediments beyond the team and support an environment in which Scrum can work.
- Systemic impediments
- Stakeholders
- Organizational change
- Agile mindset

Upcoming Classes

View all classes

Oct14–15
Certified ScrumMaster (CSM)
9:00 AM – 5:00 PM CDT
16 Hours · Live Online · 4 seats left
$495
Enroll now
Nov11–12
Certified ScrumMaster (CSM)
9:00 AM – 5:00 PM CST
16 Hours · Live Online
$495
Enroll now

Who It’s For

Aspiring Scrum Masters
Practicing Scrum Masters
Scrum Team members
Professionals seeking foundational Scrum skills

Recommended: No prerequisite

Exam & Certification

50-question, 60-minute exam
Passing score of 74%

Frequently Asked Questions

Is the certification exam included with my class?
For SAFe certification classes, the class page will state which exam or completion assessment is included. Under the current Scaled Agile policy, foundational certifications include two attempts within the exam window, while advanced and expert certifications generally include one attempt. Exceptions are identified on the course page.
How do I download or share my SAFe certification?
After passing, open the Certifications or Achievements area in SAFe Studio, select the active certification, and use the print option to save a PDF. Where a digital badge is issued, it can be claimed and shared through the provider's badge platform.
How do I renew my SAFe certification?
Renew through SAFe Studio using the renewal option associated with your certification tier. Scaled Agile currently does not require the certification exam to be repeated for renewal, and taking an unrelated new course does not automatically renew previously earned certifications. Review the current tier, price, benefits, and expiration date in Studio.
How do I access my SAFe exam?
After the instructor confirms your attendance, sign in to SAFe Studio, open Learning Plans & Exams, choose the relevant in-progress learning plan, and launch the exam from that plan. Contact support if the class is complete but the exam remains unavailable.
Will I receive a course-completion certificate, a professional certification, or both?
A course-completion record confirms that you satisfied the class attendance or completion requirements. A professional certification normally requires a separate provider assessment or exam. The course page identifies what is earned through attendance, what requires an exam, and whether a digital badge is available.

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Dec16–17

Certified ScrumMaster (CSM)

9:00 AM – 5:00 PM GMT

16 Hours · Live Online

$495

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