Course Content
01Module 1: Value-stream mapping foundations
Establish purpose, boundaries, flow language, measures, participants, and expected decisions.
- Value streams
- Flow
- Lead time
- Process time
- WIP
- Workshop purpose
02Module 2: Prepare the workshop
Clarify the trigger and outcome, gather evidence, select participants, and design an inclusive agenda.
- Stakeholders
- Data collection
- Working agreements
- Agenda design
- Facilitation risks
03Module 3: Facilitate current and future states
Guide participants through current-state mapping, constraint analysis, and a feasible future-state design.
- Current-state map
- Delays and handoffs
- Bottlenecks
- Future-state map
- Flow experiments
04Module 4: Convert the map into action
Prioritize improvements, assign owners, define measures, and establish review cadences.
- Improvement backlog
- Prioritization
- Ownership
- Outcome measures
- Review cadence